Multiple Needs, ‘Troubled Families’ and Social Work

The British government's Troubled Families Programme.

Considering social work assessment of families

Since the 1990s the way in which social workers respond to referrals of children to Children's Social Care departments has evolved. It has moved through a process that 'screens families out' of child protection assessment to a system aiming to 'screen families in' where necessary, and now uses a holistic assessment aiming to screen for both risk and need. The assessment framework developed to a...

Towards a ‘troubled Lives’ Programme for People Facing Multiple and Complex Needs

Making Software Work: Producing Social Order via Problem Solving in a Troubled ERP Implementation

In this paper, we focus on making software work in practice, an important issue given the high failure rate that many companies experience with software products, especially ERP, the focus of this paper. We explore the ways that social order is produced to create a workable information system—accepted and used within the organization. We argue that there are many different ways people solve pro...

Busy families' awareness needs

This work examines how awareness systems, a class of technologies that support sustained and effortless communication between individuals and groups, can support family communication. Going beyond the evaluation of specific design concepts, this paper reports on three studies that aimed to answer the following research questions: (a) Do families want to be aware of each other through the day? O...